Emergente

Legal

Privacy Notice

Last Updated: July 17, 2026

This Privacy Notice describes how Emergente Inc. ("Emergente," "we," "us," or "our") collects, uses and discloses information about individuals who use our website (http://www.emergente-sci.com/) and its subdomains, applications, services, tools and features, or otherwise interact with us (collectively, the "Services"). For the purposes of this Privacy Notice, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, representative of a company with whom we do business, or another individual whose information we have collected pursuant to this Privacy Notice.

Please read this Privacy Notice carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use or access the Services.

Changes to This Privacy Notice

We may modify this Privacy Notice from time to time. When we do, we will update the "Last Updated" date at the top of this Privacy Notice. If we make material changes to the way in which we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law) and will take additional steps as required by applicable law.

If you do not agree to any updates to this Privacy Notice, please do not continue using or accessing the Services.

Collection and Use of Your Information

When you use or access the Services, we collect certain categories of information about you from a variety of sources.

Information You Provide to Us

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes:

  • Contact and professional information, such as your name, email address, institution or company, job title or role, department, research area, and other affiliation information. We use this information to evaluate and administer access, create and maintain accounts, provide the Services, communicate with you (including to tell you about products or services that may be of interest to you), and manage our business relationship.
  • Account and authentication information, such as account identifiers, login records, access level, and information processed through our authentication provider. Emergente may not directly receive or store your password if authentication is provided by a third party. We use this information to authenticate users, administer access, and protect the Services.
  • Transaction and billing information, such as billing contact information, billing address, purchase history, credit usage, and limited payment transaction details. Payment-card information is processed by our third-party payment processor, and Emergente generally does not receive complete payment-card numbers. We use this information to process transactions, administer credits and subscriptions, prevent fraud, and maintain financial records.
  • Access-request and eligibility information, such as whether you are requesting academic or noncommercial access, commercial evaluation access, or confidential commercial use; your anticipated use case; estimated usage; and information needed to verify your affiliation or eligibility.
  • Communications and support information, including information you provide when you contact us, request support, participate in surveys or interviews, submit feedback, or otherwise communicate with us.
  • Scientific inputs, outputs, and other submission data, such as RNA sequences, sequence identifiers, project or job names, annotations, modeling parameters, predicted structures, ranked ensembles, scores, visualizations, downloads, validation information, and feedback (collectively, "Submission Data"). We use Submission Data to provide, operate, evaluate, secure, validate, and improve the Services, subject to the applicable Terms of Service, Data Use Notice, access type, and any written agreement with you or your organization. Submission Data may be scientifically sensitive, confidential, or proprietary even when it is not personal information. For academic or noncommercial access, eligible Submission Data and derived results may be used for research, validation, and model improvement as permitted by the applicable terms. For confidential commercial use, Submission Data will be handled in accordance with the applicable commercial terms or written agreement and will not be used to train or improve a generalized model unless the customer expressly agrees in writing. To the extent any Submission Data constitutes genetic information under applicable law, it is also subject to the additional protections described under "Genetic Information" below.

You are responsible for safeguarding your account and authentication credentials. Do not share access links, tokens, or credentials with unauthorized persons. Contact us promptly at team@emergente-sci.com if you believe your account has been compromised.

Information We Collect Automatically

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, web beacons and/or other geolocation tracking technologies ("Tracking Technologies"). Usage Data includes:

  • Device information, such as device type, operating system, unique device identifier, and internet protocol (IP) address.
  • Location information, such as approximate location or precise geolocation, if you choose to provide it.
  • Other information regarding your interaction with the Services, such as browser type, log data, date and time stamps, clickstream data, interactions with marketing emails, and ad impressions.

We use Usage Data to tailor features and content to you, market to you, provide you with offers or promotions, run analytics and better understand user interaction with the Services.

Any information we receive from outside sources will be treated in accordance with this Privacy Notice. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

Additional Uses

In addition to the specific uses described above, we may use any of the above information to provide you with the Services and to maintain our business relationship, including by enhancing the safety and security of our Services (e.g., troubleshooting, data analysis, testing, system maintenance, and reporting), providing customer support, sending service and other non-marketing communications, monitoring and analyzing trends, conducting internal research and development, complying with applicable legal obligations, enforcing any applicable terms of service, and protecting the Services, our rights, and the rights of our employees, users or other individuals.

We do not use your information beyond the minimum amount and scope reasonably necessary to achieve the purposes described in this Privacy Notice, except where you have provided your consent to a broader use.

Deidentified and Aggregated Information

We may deidentify or anonymize your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you ("deidentified information") (or we may collect information that has already been deidentified/anonymized), and we may use such deidentified information for any purpose. To the extent we possess or process any deidentified information, we will maintain and use such information in deidentified/anonymized form and not attempt to re-identify the information, except solely for the purpose of determining whether our deidentification/anonymization process satisfies legal requirements.

Genetic Information

Certain Submission Data that you or your organization submit through the Services, such as RNA sequences, may reflect biological or molecular information about an identifiable individual. Ribonucleic acid (RNA) sequence data is generally not treated as protected health information under the Health Insurance Portability and Accountability Act ("HIPAA") in the way that certain deoxyribonucleic acid (DNA)-derived information may be when held by a HIPAA-covered entity. However, RNA sequence data may nonetheless constitute "genetic information" under certain state genetic privacy statutes, such as the California Genetic Information Privacy Act and similar laws enacted in other states, to the extent it is or could reasonably be linked to an identifiable individual. Genetic information may also be treated as "sensitive personal information" or "sensitive data" under general state comprehensive privacy laws, such as those in California, Virginia, Colorado, and Connecticut, which generally require heightened consent and additional safeguards before such information is processed.

To the extent Submission Data constitutes genetic information subject to data privacy law that applies to us, we will, to the extent required by such law: (i) obtain your affirmative express consent before collecting, using, or disclosing that genetic information, except as necessary to provide the Services you have requested; (ii) not disclose your genetic information to any third party, including an employer, insurer, or law enforcement agency, without your separate express consent, except as required by a valid court order, warrant, or other legal process, or as otherwise permitted by applicable law; (iii) implement administrative, technical, and physical safeguards designed to sufficiently protect the confidentiality, integrity, and security of genetic information; (iv) retain genetic information only for as long as reasonably necessary to fulfill the purpose for which it was collected, or as otherwise required by applicable law or any written agreement with you or your organization, and thereafter destroy or de-identify it; and (v) not use your genetic information to unlawfully discriminate against you.

In addition to the rights described below under "Your Privacy Rights," if applicable state law classifies your Submission Data as genetic information, you may request that we delete or destroy that information and may revoke any consent you previously provided for its collection, use, or disclosure by contacting us using the information provided below. Please note that revoking consent or requesting deletion of genetic information that has already been incorporated into Submission Data or results processed under a written agreement with you or your organization may not be possible in all circumstances, and we will notify you if that is the case.

If you are located in the EEA, the UK, or Switzerland, genetic information also constitutes a special category of personal data under Article 9 of the GDPR, and we will only process such information on the basis of your explicit consent or another legal basis permitted under Article 9, in addition to the protections described above and under "Notice to Residents of the European Economic Area, United Kingdom, and Switzerland" below.

Cookies and Similar Technologies

Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. If you so choose, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including certain features and general functionality, to work incorrectly. If you have questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information listed below.

For more information about how cookies work generally and how to manage your cookie preferences, you may visit www.allaboutcookies.org.

Your browser settings may allow you to transmit a "do not track" signal, "opt-out preference" signal, or other mechanism for exercising your choice regarding the collection of your information when you visit various websites. Like many websites, our website is not designed to respond to such signals, and we do not use or disclose your information in any way that would legally require us to recognize opt-out preference signals.

If you access the Services from the EEA, the UK, or Switzerland, we will request your prior opt-in consent, through a cookie banner or similar consent mechanism, before placing any cookies or similar tracking technologies on your device that are not strictly necessary for the operation of the Services, and we will provide you with the ability to withdraw or update that consent at any time.

Disclosure of Your Information

We do not sell your personal information for monetary or other valuable consideration, and we do not share your personal information for cross-context behavioral advertising purposes.

We may disclose your information to third parties for legitimate purposes subject to this Privacy Notice, including the following categories of third parties:

  • Our affiliates or other entities within our corporate group; provided that in each such case the disclosure will be made for the purposes described in this Privacy Notice.
  • Vendors or other service providers ("Contractors") who help us provide the Services, including for system administration, cloud storage, security, customer relationship management, marketing communications, web analytics, payment networks, and payment processing. We generally enter into agreements with our Contractors that limit their use of your information to the minimum extent necessary to perform the services for which we engaged them, require them to report any suspected or actual security incident involving your information, and require them to maintain privacy and security protections consistent with this Privacy Notice and applicable law.
  • Third parties for marketing purposes, such as advertising and marketing platforms that help us communicate with you about products, services, or promotions that may be of interest to you, subject to the choices described below under "Opting Out of Marketing and Promotional Communications."
  • Recipients you request or direct us to involve, including collaborators, linked services, institutional administrators, or other persons with whom you choose to share information or outputs.
  • Professional advisors, such as attorneys, auditors, accountants, insurers, and consultants, who use such information solely to provide advice or services to us, subject to appropriate duties of confidentiality.
  • Subject to the terms of a confidentiality agreement where practicable, potential or actual investors, financing sources, acquirers, counterparties, and advisors in connection with a financing, merger, acquisition, reorganization, sale of assets, bankruptcy, or similar corporate transaction, or the negotiation of any such transaction.

We may also disclose information when we believe disclosure is reasonably necessary to comply with law, legal process, or governmental requests; enforce agreements and policies; investigate or prevent fraud, abuse, or security incidents; protect the rights, safety, or property of Emergente, our users, or others; or establish, exercise, or defend legal claims. We engage third-party service providers (sub-processors) to help provide the Services, including for cloud hosting and storage, payment processing, analytics, and communications.

Your use of the Services may also involve third-party search engine operators or telecommunications carriers. These operators are not our Contractors, and any information they collect in connection with your use of the Services is not part of the information we collect and is not subject to this Privacy Notice. We are not responsible for the acts or omissions of these operators.

Third-Party Services and Links

We may provide links to third-party websites or platforms (e.g., Posthog, Stripe, AWS, Google). If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms. We are not responsible for the privacy or security of, or information found on, these sites or platforms. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Children's Privacy

Children under the age of 18 are not permitted to use the Services, and we do not seek or knowingly collect any personal information about children under 18 years of age.

If we become aware that we have unknowingly collected information about a child under 18 years of age, we will make commercially reasonable efforts to delete such information. If you are the parent or guardian of a child under 18 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.

Accessibility

If you have a disability that prevents or restricts you from accessing this Privacy Notice, you may request a copy in an alternative format by contacting us using the information below.

Data Security

Despite our reasonable efforts to protect your information, no security measures are impenetrable, and we cannot guarantee "perfect security." We use industry-standard measures, including encryption in transit (TLS), to protect information you send to and receive from the Services. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If we become aware of a breach of security that compromises your personal information, we will notify affected individuals and applicable regulators as required by applicable law. For individuals located in the EEA, the UK, or Switzerland, this includes notifying the competent supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of the breach, unless the breach is unlikely to result in a risk to your rights and freedoms, and notifying affected individuals without undue delay where the breach is likely to result in a high risk to their rights and freedoms.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Notice, including to provide the Services, maintain security and audit logs, administer accounts and transactions, comply with legal and financial-record obligations, resolve disputes, enforce agreements, and protect our rights.

When determining the length of time to retain your information, we consider various criteria, including whether we need the information to continue to provide you the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property or products.

We may retain deidentified or aggregated information that cannot reasonably identify an individual. Examples of this would be: Total number of RNA access users or predictions submitted each month, % of users who are academic vs commercial, avg RNA sequence length submitted across all users, general platform usage trends, scientific benchmarking data that has been stripped of names, email addresses, account IDs, company names, project names, and other identifiers.

Legal Bases for Use of Your Information

Because we offer the Services to, and process personal information of, individuals located in the EEA, the UK, and Switzerland, the GDPR and the corresponding UK and Swiss data protection laws require us to identify a legal basis for each use of your personal information. The legal bases on which we rely include the following, as applicable:

  • Where we need to perform the contract we are about to enter into or have entered into with you for the Services;
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
  • Where we need to comply with a legal or regulatory obligation;
  • Where we have your consent to process your information in a certain way.

Where we rely on legitimate interests as a legal basis, we have considered your interests, rights, and freedoms and concluded that they do not override our legitimate interest in the relevant processing activity. Further information about our legitimate interests assessment for a particular processing activity is available upon request by contacting us using the information provided below.

Consent to Data Transfer

Your information is maintained and processed by us and our third-party service providers in the United States, and may also be maintained, processed, and stored in other jurisdictions that may have different data protection law than those in your country of residence. When we transfer personal information out of the EEA, the UK, or Switzerland, we rely on appropriate safeguards recognized under the GDPR (as defined below), which may include the European Commission's Standard Contractual Clauses, the UK's International Data Transfer Addendum, or other legally recognized transfer mechanisms. You may request additional information about these safeguards and transfer mechanisms by contacting us using the information provided below. By using the Services, you agree to and acknowledge these transfers.

If you choose to access or use the Services from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws. We do not represent that the Services are appropriate or available for use in every jurisdiction.

Your Privacy Rights

Emergente is not necessarily subject to any U.S. state data privacy laws that grant specific statutory rights to residents of those states (such as the California Consumer Privacy Act and similar laws in other states), and nothing in this Privacy Notice should be construed as an admission that any such law applies to us. This paragraph does not apply to individuals located in the European Economic Area, the United Kingdom, or Switzerland, who are generally entitled to the rights described below under "Notice to Residents of the European Economic Area, United Kingdom, and Switzerland."

Regardless of whether a particular law applies to our processing of your information, we place great value on ensuring that individuals maintain meaningful control over their personal information. As a courtesy to our website visitors and customers, we will make commercially reasonable efforts to honor requests of the type described below, such as requests to know, access, correct, delete, or limit the use of certain personal information, even where we are not legally obligated to do so.

Requests to Access, Update or Delete

You have the right to request access to the personal information we collect about you, and to request that we correct, change, update, or delete that information, or delete it. You may also review, update, or delete much of your personal information directly by logging into your account.

To submit a request, contact team@emergente-sci.com. We may verify your identity and authority before acting on a request. We will respond within 30 days, unless a longer period is permitted by applicable law, in which case we may extend our response time and will notify you as required. These statutory privacy rights generally concern personal information about individuals; separate contractual rights may apply to company, research, or Submission Data.

Withdrawing Your Consent

If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting Out of Marketing and Promotional Communications

You may manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of Emergente's marketing emails or by contacting us by using the contact details provided below. If, at any time after registering, you change your mind about receiving information from us or about the use of information volunteered by you, please send us a request specifying your new choice. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Additional Legal Rights

In accordance with the laws of certain jurisdictions, you may have certain additional rights and choices regarding the personal information we collect and maintain about you and how we communicate with you, which may include the following:

  • The right to restrict our use of your personal information;
  • The right to object to our use of, or certain types of disclosures, of your personal information;
  • The right to request the transfer of your personal information we hold about you to a third party;
  • The right to receive your personal information in a usable format and transmit it to a third party (also known as the right of data portability);
  • The right to lodge a complaint with your local data protection authority.

If you have questions or comments about your privacy rights, you may contact us using the contact information below. We will consider all requests and provide our response within the time period required by applicable law.

Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request. We may deny or limit a request where permitted by law, including when we cannot verify identity or authority, an exception applies, or retention is required by law or necessary for legal claims, security, fraud prevention, or other protected purposes. We will not discriminate against you for exercising an applicable privacy right.

Notice to Residents of the European Economic Area, United Kingdom, and Switzerland

We market and offer the Services to individuals located in the European Economic Area ("EEA"), the United Kingdom ("UK"), and Switzerland. Accordingly, our processing of personal information about individuals located in the EEA, the UK, or Switzerland is subject to Regulation (EU) 2016/679, the UK GDPR, and the Swiss Federal Act on Data Protection (collectively for the purposes of this Privacy Notice, "GDPR"), as applicable, in addition to the other provisions of this Privacy Notice. To the extent of any conflict between this section and the other provisions of this Privacy Notice, this section governs as applied to individuals located in the EEA, the UK, or Switzerland.

Emergente is the controller responsible for your personal information for purposes of the GDPR. You may contact us using the information provided below under "How to Contact Us" with any questions concerning our data collection or use practices or to exercise your rights.

In accordance with the "Consent to Data Transfer" section above, when we transfer personal information in our possession to other processors or sub-processors, we generally enter into data processing agreements and further rely on appropriate safeguards recognized under the GDPR, which may include the European Commission's Standard Contractual Clauses, the UK's International Data Transfer Addendum, or other legally recognized transfer mechanisms. You may request additional information about these safeguards and transfer mechanisms by contacting us using the information provided below. We further require any such processors or sub-processors to implement their own technical and organizational safeguards. A list of our current processors and sub-processors is available upon request by contacting us using the information provided below.

If you are located in the EEA, the UK, or Switzerland, you have the rights described above under the above sections on "Requests to Access, Update or Delete," "Withdrawing Your Consent," and "Additional Legal Rights." Those rights include the right to access, rectify, erase, and restrict the use of your personal information; to receive your personal information in a portable format; to object to our processing of your personal information, including an absolute right to object to processing for direct marketing purposes; and to withdraw your consent at any time where we rely on consent as our legal basis for processing.

To the extent we do, you have the right not to be subject to such a decision, and you may request that a person review the decision, express your point of view, and contest the decision by contacting us using the information provided below.

We will respond to requests from individuals located in the EEA, the UK, or Switzerland within one month of receipt. Where necessary, taking into account the complexity and number of requests, we may extend this period by up to two further months, in which case we will notify you of the extension and the reasons for the delay within one month of receipt of your request.

If you believe we have unlawfully processed your personal information, you have the right to lodge a complaint with your local data protection supervisory authority, including:

  • If you are located in the EEA, the European Data Protection Board, at https://www.edpb.europa.eu/about-edpb/about-edpb/members_en;
  • If you are located in Switzerland, the Federal Data Protection and Information Commissioner, at https://www.edoeb.admin.ch/edoeb/en/home.html; or
  • If you are located in the UK, the Information Commissioner's Office, at https://ico.org.uk/make-a-complaint/.

How to Contact Us

For questions, requests, or complaints about this Privacy Notice or our privacy practices, contact:

Emergente Inc.
Email: team@emergente-sci.com
Website: www.emergente-sci.com